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How far is the hotel from the beach?
The hotel is a 3-4 minute walk from the Beach.
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Do you have your own umbrellas?
Yes, we have our own dedicated umbrellas and beach chairs on Grace Bay Beach with our own Beach Towels.
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Where is the hotel located?
The hotel is right in the heart of Grace Bay. It is right next to Salt Mills and right in behind Danny Buoys.
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Do all rooms have a balcony?
The one convenience that sets us apart at this property is that all guest rooms have a beautiful balcony with a pool view or if on the ground level a lanai with a pool view. That has been one of the most highlighted aspects from our past guests. After the location of the hotel being sublime that is our 2nd most mentioned amenity. Whether its having a coffee in the morning or bottle of wine in the evening it offers quite the added touch for a special holiday.
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Can I book online?
Yes, you definitely can. Click the Book Now button and you will be redirected to the booking page. It will show the room rates as well as availability for the desired dates. With of our focus on becoming the best value hotel on the island we do fill up quickly, so it is important to be able to give the guests the ability to see true availability in real time and book instantly and have a fully secured booking. With our bookings nothing is charged until the reservation becomes non-refundable at the 7 day mark prior to check-in.
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What does the gourmet breakfast offer?
We have partnered with 3 local restaurants. The restaurant options are Shay Cafe, Lemon to Go and Island Scoop for the breakfast program. The voucher program will allow for included options at each restaurant while also allowing for a guest to upgrade should they choose.
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Do you have coffee maker in the room?
Yes all rooms have an individual coffee/tea pod machine.
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Do you offer free parking?
Yes we offer free parking on-site.
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Do I need to rent a car?
That depends. The hotel is under a 5 minute walk to over 30 different restaurants, a grocery store, pharmacy, etc. so most guests elect not to rent a car. The location is amazing and many don't want the hassle and stress of driving on the other side of the road. Some guests on longer stays do want to explore the island for a day or two so you can easily rent a car for a couple of days as a car rental company is only a 2 minute walk from the hotel.
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Is noise an issue?
All our rooms are soundproofed so noise is not an issue. Thursday nights after the Fish Fry tends to be a livelier night.
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Can I check-in after 8PM?
An after 8 check-in can always be accommodated. Send the hotel an e-mail and we will make it a very easy process.
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Can you help us book tours and taxi's?
The front desk concierge is there specifically to make sure the guest have an amazing vacation. Whether its booking a tour, taxi, or even helping with restaurant reservations we are here for you.
Is there a 1-800 phone number?
No the hotel does not have a 1-800 number. However we are available on a free app called WhatsApp. Simply download the app and then enter the number and you are able to get a hold of the front desk without long distance charges.(Wifi)
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Do you have any beach equipment or sports equipment?
We do have kayaks and bicycles available for no charge and will provide at the request of any of our valued guests.